Task: Update Service Engagement Case Study

Ensure that the engagement profile is updated for the final time and has been submitted to the knowledge repository for reuse by other Servie Engagements, Service Engagements or sales opportunities.

Relationships

Roles

Primary Performer:

Engagement Manager

Additional Performers:

Account Manager
Delivery Manager
Engagement Team Lead
Project Management Office
Subject Matter Expert

Outputs

Service Engagement Case Study

Main Description

At the end of the Service Engagement, the Engagement Manager should review the engagement profile one final time, ensuring that it is up-to-date with the latest information and to then make it available for all sources to use, by uploading it onto the relevant knowledge repository.

More Information

Tool Mentors	KM Platform